Privacy Policy

Streamline Synergy Virtual Assistant Services ("we, "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We are committed to being transparent about how we collect and use personal information and to meeting our data protection obligations. We also include within this notice the reasons for processing your personal information, the lawful basis that permits us to process it, how long we keep your personal information and your rights regarding your personal information.

1. Information We Collect

• Personal Information - Name, Email Address, Phone Number, Payment Information.
• Data Usage - IP Address, Browser type, Operating System, Access Time and Date, page Viewed.
• Service Data - Task Details, Files and documents provided by you.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our services
• Process transactions and manage payments
• Communicate with you, including responding to inquiries and sending updates
• Improve our services, including analysing usage patterns
• Ensure compliance with legal obligations and protect our rights.

3. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

• Service Providers - We may share information with third-party vendors who perform services on our behalf.
• Legal Requirements - We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers - In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

4. Data Security

We implement appropriate technical or organisational measures to protect your information from unauthorised access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Please take special care in deciding what information you send to us.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data.

• Access - The right to request copies of your personal data
• Correction - The right to request that we correct any information you believe is inaccurate.
• Deletion - The right to request that we delete your personal data, under certain conditions.
• Objections - The right to object to our processing of you personal data, under certain conditions.
• Portability - The right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

To exercise these rights, please contact cassandra@streamlinesynergy.co.uk.

6. Retention of Your Information

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Changes to The Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting or emailing the new Privacy Policy on this page and updating the effective date.

8. Contacting Us

This Privacy Policy provides a clear and comprehensive outline of how we as "Virtual Assistant Services" collect, use, protect and retain our client information.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at;

Streamline Synergy

E - cassandra@streamlinesynergy.co.uk.

Company is registered in England & Wales, Company Number 15868006

This document was last updated on September 2024